All artificial intelligence process is operated by the GuestAI module which controls actions and reportings. You can manage the behavioral actions of artificial intelligence by checking the GuestAI module authorizations. For example:
Regarding to GUEST”AI” workflow, all guests check-out days are calculating. Before 48 hours of check-out, Guestranet is sending an survey to the guest in order to measure the satisfaction. If the feedback average is below the defined percentage, then GuestAI warns users immediately. According to that warning, your CRM staff take action and solve the problem of guest to leave them happy and satisfied.
With the power of GuestAI, you may ask your happy guests to send their positive comments to web sites like Tripadvisor, Holidaycheck and so on.
Satisfied guests, good comments, growing ratings…