SURVEY
Check-in service





Information at arrival





Luggage service





Hospitality at reception





Room cleanliness





Beach cleanliness





General area cleanliness





Maids’ hospitality





Laundry services





Food variety at Main Restaurant





Food quality at Main Restaurant





Food quality at A’la Carte





Snack Variety





Snack Quality





Hygiene at Main Restaurant





Service in Main Restaurants





Atmosphere at Main Restaurant





Staff hospitality at Main Restaurant





Beverage quality at A’la Carte





Service quality at A’la Carte





A’la Carte Restaurants Atmosphere





Service quality of snack bars





Minibar Service





Room service





Drinks variety at bars





Beverage Quality in Bars





Hygiene at bars





Service quality at bars





Atmosphere at bars





Hospitality of barmen/barmaids





Daily and sport activities





Evening performances





Disco





Hospitality of animators





Fitness Center





Miniclub Daily program





Mini Disco





Animators’ approach to children





Awareness of the guest relations





Helpfulness of the Guestrelations





Hospitality of guest relations





Room conditioning





Pools maintenance





Room equipment maintenance





General area maintenance





Wi-Fi Services





SPA services variety





SPA services quality





SPA prices





Cleanliness and hygiene of SPA centre





Hospitality of SPA staff





Garden & Landscape





Staff in general





Security services





Environmental awareness of the staff





Sustainable Environmental Knowledge of Staff





Do you find the applied energy savings sufficient?





Could our sensitivity to waste disposal contribute to the social life of our guests?





Do you find our work on sustainability sufficient?





Would you choose our hotel again?





Will you recommend our hotel?








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