Welcome to our hotel, You can find explanatory information about our services on this sheet. For detailed information, you can contact us or visit our website: www.saphirhotels.com.tr
Reception: 7777 Guest Relations: 8050
| Main Unit | Service / Product | Working Hours |
|---|---|---|
| Main Restaurant | ||
| Breakfast | 07:00-10:00 | |
| Late Breakfast | 10:00-11:00 | |
| Lunch | 12:30-14:00 | |
| Dinner | 19:00-21:00 | |
| Baby Food Kitchen | 06:00-23:00 | |
| Pool Snack Bar | ||
| Ice Cream | 12:00-16:00 | |
| Night Snacks | 23:00-06:00 | |
| A' la Carte Restaurant | Ottoman Restaurant | 19:00-21:00 |
| Italian Restaurant | 19:00-21:00 | |
| Beach Snack Bar | Snack Menu | 11:30-16:00 |
| Gözleme | 12:00-16:00 | |
| Waffle | 15:00-17:30 | |
| Lobby Bar | Coffee & Cookies | 24 Hours |
| Patisserie | 11:00-18:30 | |
| Coffee House | (General Service) | 15:00-23:00 |
| Unit Name | Charge Status | Working Hours | Offered Drinks / Scope |
|---|---|---|---|
| Restaurant Bar | free of charge | 12:30-14:00 / 19:00-21:00 | Alcoholic/Non-alcoholic Drinks |
| Pool Bar | free of charge | 10:00-00:00 | Alcoholic/Non-alcoholic Drinks |
| Beach Bar | free of charge | 10:00-18:00 / 20:00-23:00 | Alcoholic/Non-alcoholic Drinks |
| Lobby Bar | free of charge | 08:00-23:00 | Alcoholic/Non-alcoholic Drinks (Also 24 hours Tea & Coffee & Soft Drinks) |
| Disco Bar | free of charge | 00:00-02:00 | Alcoholic/Non-alcoholic drinks |
| Orange Bar | free of charge | 00:00-08:00 | Local Alcoholic/Non-alcoholic drinks |
| Coffee House | free of charge | 15:00-23:00 | (Not specified) |
Night food & beverage services are provided at the pool snack bar.
Our A' la Carte Restaurants serve between May 15 - September 30. You can have your dinner by making a reservation via GuesTranet at least 1 day in advance before 16:00. The 2nd A' la Carte use is chargeable.
Ice cream service is available between 15.04 - 15.10.
Drinks included in the concept: Some imported drinks, some local alcoholic and non-alcoholic drinks, hot drinks.
Drinks are served by the glass. All food and beverage areas are self-service, except A' La Carte.
Luxury drinks & bottled beverages are subject to a charge.
Freshly squeezed fruit juices are chargeable.
The mini-bar is filled upon arrival.
Daytime games, night shows
Sauna, Turkish Bath
Gym
Beach volleyball, basketball
Darts, table tennis
Tennis court (daytime use)
Wireless internet
Tennis equipment
Safe box (in room)
Disco entrance
Mini club: 7 days a week 09:30-16:30 (04-10 years old)
Fitness center: 07:30-20:00
Massage, jacuzzi
Room service
Tennis court lighting
Foosball, water sports, internet cafe, baby stroller, billiards
Laundry service, car rental, baby phone
Doctor (24 hours), hairdresser, shops, flower order
Special concept meals, room decoration, table decoration
Room upgrade, room extension (late check-out)
Airport transfer
Bottled drinks, Luxury drinks
Special order cake and dessert
2nd A' la Carte restaurant use
Guests are required to wear wristbands throughout their holiday, enabling easy identification by staff.
Check-in time is 14:00, check-out time is 12:00. If you wish to use the room longer on your departure day, you can request this service from the reception for a fee, subject to hotel availability.
A safe deposit box is available in your room. Our hotel is not responsible for the loss of your valuable belongings.
Room cleaning is done daily between 10:00-17:00. Linens and towels are changed 3 times a week. If you wish, you can contribute to environmental cleanliness by using your room amenities for a longer period.
We kindly request you not to take room amenities outside your room and not to bring food & beverages into your room. Due to climatic and hygienic conditions, the quality of food brought into the room may deteriorate and endanger your health.
You can obtain your towel cards from the reception upon check-in.
1 card is given per person.
You can get your beach towel from the Spa center in exchange for your towel card.
Towel exchanges are made between 17:00-19:00. You must return your cards to the reception upon check-out.
Room towels left at the beach and pools will be collected by our staff. Our hotel is not responsible for the loss of your left beach towel.
We kindly ask you not to reserve pool and beach sunbeds before 08:00 and not to leave beach towels on sunbeds when not in use. Reservations made before this time and towels unused for a long time may be collected to ensure comfortable use for other guests.
Hotel pools are open for use between 09:00-17:00.
We kindly request you not to enter restaurants in beach attire and not to take food and beverage items to the rooms.
According to Turkish law, smoking is prohibited in closed areas and there is a legal fine.
Smoking hookah (shisha) is not allowed in our hotel.
Service locations and times may be changed according to conditions to provide better service.
Children are the responsibility of their parents. We kindly request you to ensure your children comply with hotel rules.
Our hotel is not responsible for any complaints that may arise due to misinformation provided without the hotel's approval.
Sustainable tourism rules are determined by the relevant ministry. When necessary, the Hotel updates its practices in line with these rules.
Doctor service is provided for a fee from a contracted hospital. You can get information from the health personnel at the doctor's office located within the Spa center on the -3rd floor.
| Lobby Floor | -2 Floor | -3 Floor | Garden | Beach |
|---|---|---|---|---|
|
Lobby Bar Info Lounge |
Main Restaurant Ottoman A' La Carte Restaurant Passi'one A' La Carte Restaurant
|
Spa Center (09:00-19:00) Doctor's Office (09:00-17:00) Market & Shop Snack Bar |
Amphitheater Mini Club Tennis Court Pool Bar |
Beach Bar
Snacks |
